0117 370 1317
UK landline charges apply. Cost of calls may vary; please check with your service provider.
Our Endocrine Nurse Helpline offers confidential, general pituitary-related clinical support but cannot become involved in the medical or non-medical management of individual cases. The helpline will be closed for UK bank holidays.
| Mon | 9:00-13:00 & 14:00-15:00 |
| Tue | 8:30 - 15:00 |
0117 370 1320
UK landline charges apply. Cost of calls may vary; please check with your service provider
Our experienced staff and volunteers can answer general questions about living with pituitary conditions but can't offer medical or emergency advice. Our team are not able to help with mental health issues. The helpline will be closed for UK bank holidays.
| Mon | 13.00 - 16.00 |
| Tue | 10.00 - 16.00 |
| Wed | 10.00 - 13.00 |
| Thu | 10.00 - 13.00 |
You can ask your pituitary related questions by email and one of our helpline team will respond to you.
We will respond to your emails as soon a we are able, but this may take up to 10 working days.
This helpline cannot become involved in the medical or non-medical management of any individual case. This service is limited to general information and support and isn’t a crisis or emergency helpline. We cannot offer medical advice, nor are we experienced to deal with mental health issues.
For all administration and non-support queries, please contact [email protected] or 0117 370 1333
Helpline FAQs
In case of emergency please contact 999. For adrenal crisis please see our emergency information page
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Endocrine nurse helpline |
Confidential, general pituitary-related clinical support |
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General information helpline |
General information and support about living with pituitary conditions |
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Email helpline |
General information about pituitary conditions
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Admin line & email |
Enquiries about events and membership, or payments over the phone. (This service isn’t for pituitary clinical or support queries)
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The Endocrine Nurse Helpline provides a confidential and non-judgemental service to people with pituitary conditions, their families and friends.
This service delivers appropriate and clear information in a prompt and empathetic manner to enable callers to make informed choices.
Our helplines cannot become involved in the medical or non-medical management of any individual case.
This service is limited to general information and support and isn’t a crisis or emergency helpline. We cannot offer medical advice, nor are we experienced to deal with mental health issues.
As we are based in the UK, practices and interpretation of results for other countries can be difficult and medications often differ.
Our helplines are available if you need to speak to someone regarding pituitary conditions. In some cases, other organisations may be best placed to support you.
- If you have, or have questions about, a pituitary unrelated thyroid condition, please contact British Thyroid Foundation
- If you are calling about primary adrenal insufficiency (Addison’s), please visit the Addisons Disease Self Help Group
- If you need support for mental health issues please call Samaritans (tel 116 123) or MIND
If you would like to provide feedback on our helplines, please complete this short and anonymous survey. This survey will help us understand what we are getting right and where we might need to improve in the future.
By calling us you are providing consent for us to process your data (details about you) in order to provide you with the information or services you are contacting us about. Your personal details will only be used to provide you with information or services you have requested.
Any data collected will be anonymised to help us in collecting statistics and evaluating our services. Our telephone system has a number display facility. Telephone numbers of callers contacting the Endocrine Nurse Helpline may be displayed on the telephone screen. If your number is displayed, this will not be recorded in any means unless you give us permission.
We are grateful for donations and grants to support our helpline from individuals, trusts and foundations, and pharmaceutical companies. You can read about our funding here.