Service volunteering

Current roles available

We have 6 different exciting volunteer roles available in the 'services' category, scroll down for more information and how you you can get involved and help support pituitary patients.

Bigstock African American Man Speaking 6279048Helpline Operators 

The Pituitary Foundation needs more dedicated Helpline Operators who will help staff and current volunteers who take calls on our national Patient Support and Information Helpline.

The calls we receive are very important to us; Helpline Operators are responsible for making sure each caller gains as much as possible in the way of support, information and/or appropriate signposting. The role can be very rewarding, but comes with significant responsibility.

If you are interested, do you have the following:

  • the ability to listen
  • you are non-judgemental
  • empathy
  • a private space to take calls (and a landline not just mobile)
  • able to keep calls in the utmost confidence
  • email access.

We are seeking volunteers who can offer dedicated times (weekly) to cover the Helpline on a long term basis. You would need to be able to give one (or two) morning or afternoon shifts each week or month. Shifts are 3 hours long. There would be the opportunity to cover extra shifts too if required.

Training will be provided and ongoing support will be given.

For more information and full role description please contact Rosa on rosa@pituitary.org.uk or 0117 370 1316.

Hero Feature 2Area Co-ordinators

We are looking for motivated people, who would like to make a difference to the lives of pituitary patients by running a Local Support Group.

Area Co-ordinator duties

This voluntary position involves organising meetings (formal or informal) and welcoming local patients with their families/carers to attend. You would be the co-ordinator for the local group and the main contact between the group and The Pituitary Foundation. This is an excellent opportunity to support others who have pituitary conditions in your local area; we currently have over 30 successful groups around the UK.

Area Co-ordinator responsibilities

Arrange meetings (venue and refreshments). Meetings vary- some groups meet to listen to speakers, some have more informal meet ups to share their personal experiences and support each other

  • Publicising locally about the meetings. Contacting to arrange speakers if appropriate.
  • Establishing/maintaining links with the local endocrine clinic and new patients.
  • Encouraging fundraising to cover the costs of running the group (i.e. raffles, quizzes, etc).

Optional activities of Local Support Groups include:

Local fundraising activities to raise further funds for the group and the wider work of The Pituitary Foundation, organising local awareness activities and contact with the media. Many support groups also have their own newsletter.

Note: you can create a meeting and activities schedule based on the time you have to commit to the role and some Local Support Groups meet less regularly than others.  However, this role still requires responsibility and your group will be part of the wider national organisation.

Knowledge and abilities
• Understand the mission, goals and services of The Pituitary Foundation (General knowledge about pituitary conditions).
• Approachable and get on well with people; a desire to support pituitary patients.
• Understanding the policies and procedures of volunteering for The Foundation and running a Local Support Group.
• Organised and good communication skills.
• Access to the Internet and be IT literate.

We are looking for new group co-ordinators!

The work of our Local Support Groups is vital as they allow pituitary patients to gain the support they need wherever they live in the UK. Running a group is both rewarding & fun!

We are hoping to set up groups in the areas of Dorset, Leicester, North Wales, Reading, and Gloucestershire, and Aberdeen Support Group are looking for a new co-ordinator.

We always welcome enquiries about setting up a new Support Group in other areas too.  We're here to help you to establish your group and provide you with ideas and support ring 0117 370 1316 for further details.

Volunteer Ambassadors

Volunteer Ambassadors are very knowledgeable about pituitary conditions and the work of The Pituitary Foundation. They support The Pituitary Foundation’s awareness work and their role includes giving presentations at events and running awareness stands on behalf of The Foundation.  Please do get in touch if you are interested in this volunteer role. 

Telephone Buddies service

Would you like to support pituitary patients with a similar condition to your own? The Pituitary Foundation operates a Telephone Buddies network with the aim to provide callers with a buddy who they can talk to on the phone and who will provide peer-to-peer support based on shared circumstances. 

Depending on your type of pituitary condition we could well use your  help so do please get in touch on 01173701316 if you are interested in becoming a telephone buddy. Volunteers need to be supportive, non judgemental, and understand confidentiality and the mission, goals, and services of The Pituitary Foundation

Office Volunteers

Our Office Volunteers work with the staff in the office in Bristol and help with a range of different administration duties. Duties can include processing booklet and merchandise orders, membership admin, answering queries, writing thank you letters, helping collect statistics and database duties. Our Office Volunteers give between 3 and 7 hours of their time a week each. 

Volunteer Forum Moderators

The Pituitary Foundation provides an on-line forum to subscribed members where they can talk, share experiences and offer advice.

Our forum moderators oversee the forum, monitoring usage, posting messages and taking appropriate action when necessary. The role is an excellent way to support patients and the Foundation and get involved from your own home computer, we are currently looking to expand the use of our forum and cannot do this without new volunteers.

For more information about any of these 'services' roles contact Rosa, our Campaigns, Volunteers & Events Manager at rosa@pituitary.org.uk or 0117 370 1316.